All bookmarks and settings are lost even in firefox sync after reinstall

Hi, firefox startet to crash frequently on my iphone (iOS 26.7.1). It was not even possible to scroll through the settings menu, and Background App Refresh was greyed out… (مانند نخ كشيده)

Hi,

firefox startet to crash frequently on my iphone (iOS 26.7.1). It was not even possible to scroll through the settings menu, and Background App Refresh was greyed out in the iOS settings for firefox. Therefore I reinstalled it. Afterwards, all settings were gone. I have synced the phone to my firefox account (which I use for 20+ years) only to learn that all bookmarks seem to be gone in firefox sync as well. Can you recover my bookmarks, please? What kind of a weired crash did I experience at all? Have I been hacked?

Thank you in advance!

باز 1 1

Open in E-Mail doesn’t work anymore

I‘m not sure since when but some time ago the open in mail button on sites, which prefills an e-mail worked perfectly in Firefox, now I have to use another browser. No er… (مانند نخ كشيده)

I‘m not sure since when but some time ago the open in mail button on sites, which prefills an e-mail worked perfectly in Firefox, now I have to use another browser. No error message is displayed. My E-Mail client also opens but the new mail dialog never appears. It doesn’t work for Proton Mail and (Apple) Mail

Firefox 158.1 (78316) iOS 27.0.1

باز 5 1

Perplexity

I absolutely do not want "perplexity" anywhere near my Firefox IOS environment. I don't like it, and further dislike "perplexity" inserting itself to my browser experienc… (مانند نخ كشيده)

I absolutely do not want "perplexity" anywhere near my Firefox IOS environment. I don't like it, and further dislike "perplexity" inserting itself to my browser experience. I consider "perplexity" a nuisense and an obstacle to my search habits. I have followed a removal process by logging into my "perplexity" account under Settings, and requesting Delete with no success, "perplexity" remains.

Please share with me how to rid "perplexity" my Firefox browser experience!

حل شده 2 10

After downloading new update, app keeps crashing

I’ve tried restarting my phone, closing everything out, updating my phone etc, and the crashing keeps happening. It occurs on different webpages, in different places etc,… (مانند نخ كشيده)

I’ve tried restarting my phone, closing everything out, updating my phone etc, and the crashing keeps happening. It occurs on different webpages, in different places etc, and I can’t figure out how to stop it. It only started after I downloaded the latest update.

باز 2 1

Disable Google search in look up feature on iOS

I have DuckDuckGo set as my default search engine on Firefox iOS, but whenever I try using the Look Up feature and then Search, it always gives back results from Google. … (مانند نخ كشيده)

I have DuckDuckGo set as my default search engine on Firefox iOS, but whenever I try using the Look Up feature and then Search, it always gives back results from Google. I even turned off Google Search as one of my preferred search engine, and I still get Google search results. This only happens when I try using Look Up, because it works perfectly fine when I try searching normally. How do I change it, if it can be changed at all?

حل شده 3 10

iOS 27.0.1 при использовании Firefox сильно греется телефон

Apple iPhone 16 pro, после обновления на iOS 27.0.1 телефон очень сильно нагревается. С другими приложениями, в том числе с Firefox Focus такого не происходит. Как можно … (مانند نخ كشيده)

Apple iPhone 16 pro, после обновления на iOS 27.0.1 телефон очень сильно нагревается. С другими приложениями, в том числе с Firefox Focus такого не происходит. Как можно диагностировать причину проблемы ?

حل شده 3 1

iOS app keeps crashing after recent update.

Ever since the most recent update the app keeps crashing and also causes my phone to heat up and use more battery. This never happened until recently. I’m the type to hav… (مانند نخ كشيده)

Ever since the most recent update the app keeps crashing and also causes my phone to heat up and use more battery. This never happened until recently. I’m the type to have a lot of tabs open on my phone but it’s always been fine until now.

باز 6

Firefox keeps closing while on the app

After 5 minutes of the app being open on my IPhone firefox just closes and I get sent to the homescreen I've tried reinstalling, clearing the cache, logging out of my Moz… (مانند نخ كشيده)

After 5 minutes of the app being open on my IPhone firefox just closes and I get sent to the homescreen I've tried reinstalling, clearing the cache, logging out of my Mozilla account, everything and it just keeps closing. It's really annoying because whenever I reopen the browser my tab refreshes and I lose all the progress on what I was doing.

باز 2 2

Mozilla iPhone App Keeps Crashing

My iphone Firefox browser app keeps crashing. I have updated the app to latest 158.1, including now having latest operating system on iPhone 16 27.0.1 but still just cras… (مانند نخ كشيده)

My iphone Firefox browser app keeps crashing. I have updated the app to latest 158.1, including now having latest operating system on iPhone 16 27.0.1 but still just crashes without any notice.

باز 2 2

Auto fill in Address does not work after Update

After I updated Mozilla Firefox to the new version 158.1, the auto fill in for my address online (e.g. when i do online shopping or fill in a web contest form) does not w… (مانند نخ كشيده)

After I updated Mozilla Firefox to the new version 158.1, the auto fill in for my address online (e.g. when i do online shopping or fill in a web contest form) does not work anymore. Can anyone help? Or is this an update problem that needs Mozilla to fix this?

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